Cancellation and Refunds
Recurring Monthly Subscriptions
You may cancel your membership and further charges to your credit card at any time. Simply follow the instructions given on the email that you received on completion of the joining process or via the Subscription page within the Manage Profile section of the site as the management of the site do not effect cancellations on a members' behalf. After cancellation you will still have full access to the site for the balance of the monthly period for which you have paid and the end date will be indicated on the Subscription page after you have cancelled. Refunds are only available to those who email support and who, for some reason, were not able to access the site.
Whilst we are only able to offer this type of subscription via payments to the bank, as are fully detailed on the appropriate page, we are not able to offer cancellations or refunds.
This system is being widely abused and we cannot simply sit back and be expected to accept such abuse. It is very rare that a chargeback request, in respect of site membership or banners, is required and as in the case with refunds, genuine requests will always be agreed. However, ANY fraudulent claim for a return of membership or advertising fees WILL be reported as such and passed to our legal representatives or dealt with through the small claims court.